Privacy Policy

At yummybrcakeax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

1.1. Personal Information

We may collect the following personal information when you use our services:

  • Contact information (name, email address, phone number, postal address)
  • Payment information (credit card details, billing address)
  • Account information (username, password)
  • Order history and preferences
  • Membership details
  • Communications with our team

1.2. Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website or source
  • Location information

2. How We Use Your Information

We use your personal information for the following purposes:

  • Process and fulfill orders
  • Manage your account and membership
  • Provide customer support and respond to inquiries
  • Send order confirmations and updates
  • Send newsletters and marketing communications (with your consent)
  • Improve our website and services
  • Personalize your shopping experience
  • Protect against fraud and unauthorized transactions
  • Comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

  • Performance of a contract (when you make a purchase or become a member)
  • Your consent (for marketing communications and cookies)
  • Our legitimate interests (to improve our services, prevent fraud, etc.)
  • Legal obligations (to comply with applicable laws and regulations)

4. Data Sharing and Disclosure

We may share your personal information with the following third parties:

  • Payment processors to handle transactions
  • Shipping partners to deliver your orders
  • Marketing service providers (with your consent)
  • IT service providers who help maintain our website
  • Professional advisors (legal, accounting, etc.)
  • Government authorities when required by law

We ensure that all third parties treat your personal information with the same level of protection as we do.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:

  • The duration of our contractual relationship with you
  • Legal obligations to retain data for certain periods
  • Relevant statutes of limitations
  • Potential disputes
  • Guidelines from relevant data protection authorities

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to access your personal information
  • Right to correct inaccurate information
  • Right to delete your personal information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a data protection authority

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, where our service providers are located. We ensure that appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The updated version will be effective as of the date stated at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

yummybrcakeax
40 Westminster St
Oakleigh VIC 3166
Australia
Email: [email protected]
Phone: +61 395 309 889

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